What items are included in a standard dinnerware set?
Our standard dinnerware sets are available in 4/6/8 place settings, each including a dinner plate, salad plate, soup bowl, rice bowl, and mug/saucer. Common specifications are 16 pieces (4 place settings), 24 pieces (6 place settings), and 34 pieces (8 place settings), with customizable combinations available. We have a professional design team that can adjust the set composition, size, and style according to customer needs, catering to various scenarios such as homes, hotels, and restaurants.
Do your dinnerware sets meet European and American food safety standards? Does your company have relevant certifications?
Absolutely. As a professional ceramic dinnerware manufacturer with years of experience exporting to European and American markets, all our dinnerware sets are made of lead-free and cadmium-free materials. They have passed the FDA (US) and LFGB (EU) food contact safety tests and are accompanied by SGS test reports. We can provide official certification documents at any time to ensure our products meet the access standards of European and American markets and support buyers in compliant sales.
Can the dinnerware sets be used in microwaves, dishwashers, and ovens? Is the product quality guaranteed?
Most porcelain and stoneware sets are microwave and dishwasher safe, and oven safe up to 200-250℃. However, hand-painted sets or those with metallic decorations are not microwave safe. We have a modern production workshop and adopt a high-temperature firing process , resulting in a smooth, non-porous glaze and tough texture. All products undergo 100% inspection before leaving the factory, ensuring stable and reliable quality.
Can we customize the logo, color, or pattern on the dinnerware sets? What is your company's customization capability?
Yes, we support logo customization via decal, embossing, and laser engraving, as well as custom glaze colors and patterns to meet customers' OEM/ODM needs. Equipped with a professional customization team and advanced printing and engraving equipment, we offer free design plans and digital sample confirmation. The minimum order quantity (MOQ) for customization is 500-1000 sets, adjusted based on design complexity. Bulk customization is eligible for factory direct prices with controllable delivery
What are the MOQ and lead time for the dinnerware sets? What is your company's supply capacity?
MOQ: 2 sets for in-stock products (supporting small-batch trial orders); 500 sets for custom orders. Lead time: 7-15 days for in-stock products; 30-45 days for custom production. We have a large warehousing center with a variety of in-stock inventories and multiple production lines with sufficient daily output to meet large-volume orders. We support multi-batch supply to ensure on-time delivery and can cooperate with buyers' peak season stocking plans.
How are the products packaged, and can breakage during transportation be prevented? What is your company's logistics support?
Standard packaging includes bubble wrap, foam inserts, and outer cartons (ISTA 3A certified). Custom gift boxes and retail packaging are also available to meet different needs such as gifting and retail. We have long-term cooperation with well-known international logistics companies, offering various logistics solutions including sea freight, air freight, and express delivery. We support Alibaba Trade Assurance transactions, track logistics status throughout the process to ensure safe delivery.
What is the difference between porcelain and stoneware dinnerware sets? Can your company provide a variety of material options?
Porcelain is thinner, whiter, fired at a higher temperature and has a delicate texture, making it suitable for hotels and high-end scenarios. Stoneware is thicker with a matte texture, more durable and shatter-resistant, ideal for daily use in homes and restaurants. We offer a variety of materials including porcelain, stoneware, and ordinary ceramics. We can recommend suitable materials and styles based on the buyer's target market and budget, and also support material customization.
What is your company's strength, and what are your cooperation cases?
With over 40 years of ceramic manufacturing experience, we are a senior ceramic dinnerware production and export enterprise with a complete production, testing, and sales system. We have a large factory area and professional employees, and have served numerous European and American hotels, restaurants, wholesalers, and internationally renowned brands over the years, accumulating rich export experience.
EN
