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  • Typically, the minimum order quantity for each item is 1,000 units. However, for new customers placing trial orders, we offer a lower starting quantity to ensure a smooth and successful partnership. We are committed to supporting your business needs with flexibility and tailored solutions.
  • We have a dedicated VIP production channel to expedite orders.
  • The material we use is safe enough for food and stable in oven, microwave, dishwasher, fridge and other machines, no matter cold or hot. Many times of QC will be done to ensure what our customers receive has the best quality.
  • we will promptly assist you with the necessary after-sales support. We are committed to ensuring your complete satisfaction and will work diligently to resolve any issues swiftly.
  • We are a second-generation ceramic manufacturer with many years of production experience, we have accumulated a lot of expertise in customization services and possess rich professional knowledge in this field. We can provide you with references and applications. Additionally, we have an internal quality control process that enables us to produce cost-effective products.
  • Sure. We have FDA, LFGB, CE, SGS, BSCI, ISO9001，ISO14001，ISO45001 and other certificates. I can share the scanned copies with you.
  • Our simple style ceramic tableware, gift sets, and customizable mugs are very hot in Europe, North America, and Southeast Asia.

  • All our raw materials are food-safe grade, meeting international standards. We have strict full-process quality inspection to cut defective goods, and on-time delivery. we also want to highlight our commitment to supporting your team beyond production:

    • Technical Support: Any ceramic-related questions—glaze performance, material selection, durability testing, etc.—we're happy to provide free professional guidance.
    • Design Assistance: Our in-house design team can share reference concepts or adapt existing designs to match your market needs, at no extra cost.
    • After-Sales Service: Should any concerns arise post-shipment, we prioritize quick response and practical solutions.

  • We accept T/T (bank transfer), L/C at sight, DP, and Western Union. For bulk orders, we usually take 30% deposit + 70% balance before shipment.
  • Typically, the minimum order quantity for each item is 1,000 units. However, for new customers placing trial orders, we offer a lower starting quantity to ensure a smooth and successful partnership. We are committed to supporting your business needs with flexibility and tailored solutions.
  • Yes. The sample fee will be deducted or refunded when you place a formal order reaching a certain quantity.
  • The material we use is safe enough for food and stable in oven, microwave, dishwasher, fridge and other machines, no matter cold or hot. Many times of QC will be done to ensure what our customers receive has the best quality.
  • We have 4-step QC: incoming material inspection → production inspection → semi-finished inspection → final random inspection before shipment.
  • We strictly follow production schedules.Production cycle and delivery time vary according to order types, as follows: ① Repeat order: delivery time is 45 days; ② New order: small-batch in-stock orders will be shipped within 20 days; for mass production orders following sample development, the delivery time is 60 days; for direct orders after sample confirmation, the delivery time is 55 days; ③ Urgent order: determined through negotiation according to the actual order situation
  • We have a dedicated VIP production channel to expedite orders.
  • Yes, we support mixed containers. You can combine different items to reach a full container load.

  • For small packages: express courier.
    For bulk orders: sea freight is the most cost-effective.
    We will compare and recommend the cheapest and safest way for you.

  • we will promptly assist you with the necessary after-sales support. We are committed to ensuring your complete satisfaction and will work diligently to resolve any issues swiftly.
  • Yes. We welcome exclusive distributors. We will sign an exclusive agreement, protect your market, and give strong pricing & marketing support.

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